FAQ

What’s going on here?

Welcome to Eleventh Stack!  This is a library blog created by a team of staff from the Carnegie Library of Pittsburgh’s Main branch.  Our goal is to blog about what we know best:  books, movies, music, and other library collections and services, including programs.

What’s a stack?  And why eleven? Can I visit the eleventh stack?

“Stack” is the library term for “floor full of books.”  We like it as a word because it’s short and sweet.  It’s also just plain fun to say (try saying it five times fast and you’ll see what we mean). 

We really do have eleven of them at the Main Library, chock full of books and information. Unfortunately, not all of them are open to the public, so you can’t personally visit the eleventh stack.  You can, however, still request to see books and materials that are marked in the catalog as being in the “closed stacks.”  Just ask a librarian.

So, you’re librarians?

Yes.  You can read more about us here.

Aren’t libraries all about hair buns and shushing?

If you really want some, we can round up these items for you.  However, we’d like you to get to know the 21st-century Carnegie Library of Pittsburgh.  It has all of the good things that originally brought you here, plus a commitment to imagining what the future of libraries can be.

What are you going to write about?  Do you take requests?

We plan to write about books, movies and music in all formats.  Each of us has different reading interests and subject specialties, so you’ll be exposed to a wide variety of library goodness.  And since we started the blog for you, the public, we’d definitely consider creating an entry on the topics that interest you most.

How can I suggest an entry?

Feel free to leave comments with suggestions on any blog post that strikes your fancy.  Our administrators will pass on serious requests and assign them to the appropriate blogger.  You can also send an e-mail request or comment to eleventhstack@carnegielibrary.org.

I have a question about my library card account.  Can you help me?

Sorry–this really isn’t the forum for solving these kinds of problems.  Please call or visit your local library to get help with your account.

Are there any other rules I should know about?

You might want to check out our comment guidelines before leaving us a message. Basically, we just ask that you be nice and respect your neighbors in the internet community. If you wouldn’t say it in polite society, please don’t write it here.