We library types are often asked to help customers solve their ebook problems. But after a while, we find ourselves saying the same things over and over again. So why not deliver the message in a new medium?
inexplicable error message
not so inexplicable
if you Google it.
while an ereader is a portable device,
it is not a “portable device.”
yeah, i know.
The OverDrive Media Console goes on your computer.
The OverDrive Media Console application goes on your phone.
Of course they would have the same name.